FBO RESEARCH

PAPER

The ability of a firm to continue providing services to their customers despite a sudden disturbance is known as operational resilience.

With the escalating events of operational loss, cyber-attacks, vendor risk-related incidents, and compliance violations in recent times, achieving operational resilience is of paramount importance. This research paper has been created with the collaborative effort of academicians, senior bankers, technologist, professionals, and industry participants.

The purpose of this research paper is to help financial firms to understand the importance of operational resilience and the approach to be followed to roll out an operational resilience program within their firm. From the outset, the framework has been designed keeping in the mind the guidelines issued by BCBS, FCA, PRA and Bank of England.

PARTICIPANTS 

D Krishna Sundar

IIM Bangalore

Ichiro Hoshino

Mizuho Bank Ltd.

Ipsita Pradhan

State Bank of India

Chandran T

Bank of India

Sai Chandrashekhar

Societe Generale Group

Akansha

Barclays

Bhavani Shankar

Barclays

Mark Galloway

IronBridge

John Santhosh

GIEOM

Vinod Menon

GIEOM

Watch this video to know how organizations have changed their operating procedures to cope up with the new normal brought about by the global pandemic. They are building operational resilience frameworks to transform their business models to achieve cross-functional agility.

OPERATIONAL RESILIENCE GUIDANCE PAPER

The entire Operational Resilience guidance paper is sub-divided into 6 sub-reports and one introductory report for the ease of reading and understanding. It is highly recommended that reader reads through the earlier sections for better understanding of the context. As it’s a continuation of the earlier sections just reading through this section would create an understanding gap to the reader.

Operational Resilience

Introduction &
Overview

Operational Resilience

Critical Business
service

Operational Resilience

Resource
Mapping

Operational Resilience

Impact
Tolerance

Operational Resilience

Scenario
Testing

Operational Resilience

Risk Management
Measure & Monitor